Frequently Asked Questions

1. Before you get started

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the Contact Us Form.

2. What products does Aysun Beauty offer?

Aysun Beauty specializes in high-quality barber and beauty supplies, including:

  1. Barber Tools: Clippers, trimmers, shavers, scissors, and shears.
  2. Hair Tools & Products: Blow dryers, flat irons, shampoos, conditioners, hair treatments, styling products, and hair color.
  3. Barber Accessories: Capes, aprons, combs, brushes, razors, station mats, and travel bags.
  4. Top Brands: BaBylissPRO, Andis, Wahl, Oster, Stylecraft, PHILIPS, Slick Gorilla, and more.

Explore our full collections Here

3. Does Aysun Beauty offer wholesale pricing?

“Yes, we provide wholesale pricing for bulk purchases. When you purchase 12 or more items, you can receive wholesale pricing.”

Please note that this offer is available only in-store.

4. What are your current promotions?

We regularly offer promotions to provide value to our customers. Currently, you can enjoy:

  • 15% Off site wide on our Spring - Summer Mega Sale with code: SPRING15.
  • 10% Off Anytime with code: ALLBEST10 (no expiry).

Stay updated on our latest deals by visiting our Deals & Combos page.

5. How can I track my order?

To track your order, please visit the shipping carrier’s website (e.g. USPS, UPS, FedEx, or DHL). Enter your tracking number to view the latest status of your shipment.

6. What is your return policy?

We offer a hassle-free return policy. If you're not satisfied with your purchase, you can initiate a return by contacting us at aysun.cus@gmail.com. If your return is accepted, we'll provide instructions on how and where to send your package.

Check our Return & Refund Policy.

7. Do you ship internationally?

Yes, we offer international shipping to various countries. Shipping options and rates will be displayed at checkout based on your location.
You can also check our Shipping Policy for International Shipping Rate.

8. How can I contact customer support?

Our customer support team is here to assist you with any inquiries. You can reach us through:

We strive to respond to all inquiries promptly.

9. Are your products authentic?

"Yes, we guarantee the authenticity of all our products. We source directly from reputable brands and authorized distributors to ensure quality and authenticity."