At Aysun Beauty Warehouse, we strive to provide the best possible shopping experience for our customers. Below, you'll find information on our shipping and return policies.
Shipping Policy
Processing Time:
All orders are processed on the same day they are received, if placed before 12:00 PST, Monday through Friday.
Domestic Shipping
Shipping Rates:
Our shipping rates Within the US, are as follows:
- Free economic shipping on all orders.
- Free standard shipping on all orders.
- Expedited shipping is available at an additional cost (calculated at checkout).
Delivery Time:
Delivery times vary depending on your location. Please allow:
3-7 business days for domestic delivery.
International Shipping
International Shipping Rates: Our international shipping rates depend on the destination and weight of your order. You can check the estimated shipping cost and arrival of your order at checkout.
Delivery Time:
Delivery times vary depending on your location. Please allow:
7-14 business days for international delivery.
Tracking
Tracking Information:
Once your order has shipped, you will receive an email with tracking information. You can also check our tracking tool here.
Return Policy
Return Window:
You may return your order within 30 days of delivery.
Eligibility:
To be eligible for a return, your item must be in its original condition, with all original tags and packaging intact.
Return Procedure:
Contact us at aysun.cus@gmail.com or +1 (747) 265-6446 to initiate the return process.
Please provide your order number, reason for return, and whether you would like a refund or exchange.
We will provide a return shipping label and instructions on how to proceed.
Refunds:
Refunds will be issued in the original form of payment within 5-7 business days of receiving the returned item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us at aysun.cus@gmail.com or +1 (747) 265-6446 as soon as possible.
Contact Us:
If you have any questions or concerns about our shipping or return policies, please don't hesitate to contact us at:
Aysun Beauty Warehouse
Email: aysun.cus@gmail.com
Phone: +1 (747) 265-6446
Address: 18201 Sherman Way
Reseda CA 91335